NC Technical Support

This course will provide students with the knowledge of computer hardware, networking and operating systems that they need to progress in the technical support area of computing. In order to help improve skills Vendor certification is an option included in the course. Successfully completion of this course allows students to become eligible for progression onto the HND Computing: Technical Support at Level 7.

  • CompTIA A+
  • Microsoft Technology Associate (Networking Fundamentals, Security Fundamentals & Server Administration Fundamentals)
  • LPI Linux Essentials
  • IT Support for End Users
  • Troubleshooting Desktop Operating Systems
  • Computer Systems Architecture
  • Network Management & Security
  • Maths for Interactive Computing
  • Communication

You will be able to apply for entry level jobs in: network administration server administration security administration identity and access management desktop deployment desktop support. It will also allow progression to the Microsoft Certified Professional Qualifications that are available at HN level.

Year 1 of an HND Computing: Technical Support

One of the following:

  • A minimum of 5 National 5 awards (or equivalent), preferably including Computer Science, Mathematics and English
  • Applicants who do not meet these criteria, but have relevant experience or alternative qualifications will be considered
  • An interview and skills test may form part of the selection process

Further Advice for full-time applicants: - Please create an online account when starting your application. Your login details for the old College website are no longer valid - Before starting the application process, please ensure you already hold or are working towards the relevant entry qualifications required for the course you are applying for - Ensure you use your own personal email address when creating your online account - Once you have submitted your application, you will receive an automated email immediately - if you do not receive an acknowledgement e-mail immediately, please check your SPAM/Junk folder - Please include as much detail as possible in your personal statement such as; the reason you are applying, future career plans, previous employment, relevant experience, hobbies and interests - Disclosing support needs in your application will not affect your chances of being offered a place on a course at Forth Valley College - If your application is successful, you will be invited for interview. For January start courses interviews will be in Nov/Dec and interviews for August start courses will take place between February and May - If your application is unsuccessful, you will be offered support in finding a suitable alternative course - Applicants who provide a mobile phone number on their application form will be sent a text reminder prior to the day of interview - If you are unable to attend an interview or wish to withdraw your application - please email

  • Location

    Alloa Campus

  • Attendance


  • Start date

    26 August 2019

  • End date

    12 June 2020

  • SCQF Level

    Level 6