Managing Performance, Managing Behaviour
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Description
It's the most important job for any leader: managing your people and helping them develop and thrive. But how do you create a positive culture that encourages growth and positive behaviour? And what do you do if - despite all your best efforts - an employee just isn't performing well or whose behaviour is not in alignment to company policy?
As a manager, you want to ensure your team is as strong and successful as possible. By using the strategies taught in this interactive course, you'll learn how to create the conditions to help them thrive, and ways to navigate the inevitable awkwardness when an employee misses the mark.
You'll emerge a stronger leader, who is better prepared to guide your team and cultivate their unique skills in the workplace.
Prerequisites
None
Content
Attending this workshop will help you to:
- Uncover the process of elevating your team’s performance
- Evaluate how team dynamics impacts team performance
- Review practical steps that you can take to help deal with difficult behaviour, before and while it is happening
- Review your organisation’s performance management process alongside that of other organisations
- Use performance reviews as a motivator, rather than a tick-box exercise
- Identify good practice in conducting performance management reviews
- Display assertive techniques and conversation at the appropriate time
- Gaining commitment for appropriate action to address underperformance and inappropriate behaviour
- Develop a plan of action to elevate your team’s performance.
Certification
College certificate of attendance