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HND Computing: Technical Support

This course provides learners with a thorough knowledge of all aspects of computing including network administration, computer hardware and support. Course work involves concentrated study in network systems maintenance and operating systems (including Linux). 

The course also provides the knowledge and understanding to obtain Microsoft Certification and if successful students may become Microsoft Certified Professionals (MCP) gaining accreditation in Microsoft Certified IT Professional (MCITP). These Modern Industry standard qualification are beneficial in today’s IT Job market.

Year 1:
  • Computer System Fundamentals
  • Troubleshooting Computer Problems
  • Building Local Area Networks
  • Hardware Installation and Maintenance
  • Developing Software: Introduction 
  • Team Working in Computing
  • Computing: Planning
  • Introduction to Project Management
  • Configuring Desktop Operating Systems
  • Graded Unit – Exam
  • Professionalism and Ethics in Computing
  • Managing a Web Server


Year 2:

  • Client & Network Server Operating Systems
  • Open Source Operating Systems
  • Network Technology & Data Communications
  • Professionalism and Ethics in Computing
  • Troubleshooting: Desktop Operating Systems
  • Graded Unit - Project
  • Introduction to Computer Forensics
  • Computer Operating Systems 2 (using Linux)
  • Providing Technical Support to Users
  • Mail Server Management

  • Help Desk Administrator
  • PC Support Technician
  • User Support
  • Support Consultant
  • System Administrator
  • Network Administrator

Year 3 of a related degree programme.

One of the following:

  • 2 Highers and 3 Standard Grades at Level 3 or above or equivalent National 4 awards.
  • Successful completion of a relevant access course or an appropriate group of National Qualification Units.
  • Applicants who do not meet the criteria, but have relevant experience or alternative qualifications, will be considered.
  • Please note that selection will be made via successful interview.

Further Advice for full-time applicants:

  • Please create an online account when starting your application.  Your login details for the old College website are no longer valid
  • Before starting the application process, please ensure you already hold or are working towards the relevant entry qualifications required for the course you are applying for
  • Ensure you use your own personal email address when creating your online account
  • Once you have submitted your application, you will receive an automated email immediately – if you do not receive an acknowledgement e-mail immediately, please check your SPAM/Junk folder
  • Please include as much detail as possible in your personal statement such as; the reason you are applying, future career plans, previous employment, relevant experience, hobbies and interests
  • Disclosing support needs in your application will not affect your chances of being offered a place on a course at Forth Valley College
  • If your application is successful, you will be invited for interview.  For January start courses interviews will be in Nov/Dec and interviews for August start courses will take place between February and May
  • If your application is unsuccessful, you will be offered support in finding a suitable alternative course
  • Applicants who provide a mobile phone number on their application form will be sent a text reminder prior to the day of interview
  • If you are unable to attend an interview or wish to withdraw your application – please email

  • Location

    Alloa Campus

  • Attendance


  • Start date

    28 August 2017

  • End date

    15 June 2018

  • SCQF Level

    Level 8