Complaints

Forth Valley College has adopted the model Complaints Handling Procedure produced by the Scottish Public Sector Ombudsman. We are committed to addressing complaints as quickly as possible.

Complaints/Feedback Guide

Our complaints guide is to provide guidance to those wishing to make a complaint. Complaints can be submitted via the following:

- Complete our online form below

- Download a hard copy and send/email the form to the College

- Call 01324 403000

Complaints/Feedback Form

Full Name

Address

Postcode

Email Address

Telephone Number

Mobile Number

Course (If applicable)

Details of complaint

Desired Outcome

Date of Submission

Contact Permission

By entering your details on this form, you are agreeing for the College to store your data securely and to use your details for the purposes of your enquiry.

Further details regarding the processing of your data, can be found in our Privacy Notice, which is available at www.forthvalley.ac.uk/privacy