Complaints Policy and Procedure

Forth Valley College is committed to ensuring that any complaints received are addressed in an open, transparent manner to the satisfaction of all parties involved.

The College welcomes the opportunity to investigate and deal with any deficiencies in its services, please see a copy of the Complaints Policy and Procedure for more details.

Your Views form should be given to anyone wishing to make a complaint; this form is also available in hard copy from the welcome desks at all three campuses.

For further information, please contact the Policy and Planning Officer,  01324 403273 or stephen.jarvie@forthvalley.ac.uk